RPA Troubles? Here’s How VgenX.ai and Rhythm Sharma Can Help You Succeed
Insights from VgenX.ai CEO Rhythm Sharma
Robotic Process Automation (RPA) has the potential to transform business operations by automating repetitive tasks, reducing costs, and increasing efficiency. However, RPA projects are notoriously difficult to execute successfully. According to a recent survey, 69% of RPA projects fail to take off due to their complexity. Even when they proceed to execution, up to 50% still fail to deliver expected results.
The challenges don’t stop there. A report from Blueprint, an enterprise automation company, revealed that 63% of business leaders are dissatisfied with the speed of their RPA implementation. PwC also found that conducting an RPA proof of concept or a pilot project takes 4-6 months instead of the expected 4-6 weeks.
Despite these hurdles, companies that approach RPA projects strategically can unlock significant value. The global RPA market is growing rapidly, with Grand View Research predicting it will reach $13.74 billion by 2028, growing at a CAGR of 32.8% from 2020.
The COVID-19 pandemic also accelerated automation adoption. Mihir Shukla, Co-founder and CEO of Automation Anywhere, highlighted how a large bank was forced to update six million loan records during the pandemic — a task that would have taken two years manually but was accomplished swiftly with RPA.
So why do so many RPA projects fail? And more importantly — how can businesses succeed despite these challenges? VgenX.ai CEO Rhythm Sharma shares key insights and solutions to help you navigate the complex world of RPA.
13 Key RPA Challenges (And How to Solve Them)
RPA projects face a variety of challenges that can be grouped into five categories: organizational, process selection, implementation, technical, and post-deployment issues. Here’s a detailed look at the most common RPA challenges and how VgenX.ai recommends addressing them:
Organizational Pitfalls of RPA
1. Lack of Business and IT Alignment
A major cause of RPA failure is poor coordination between business and IT teams. When businesses pursue automation without involving IT from the start, it causes delays, technical conflicts, and resistance.
✅ Solution:
- Engage IT teams from the beginning of the RPA project.
- Establish an RPA Competence Center that includes representatives from both business and IT.
- Communicate how RPA will enhance, not replace, existing IT systems.
2. Lack of Ownership and Poorly Defined Responsibilities
When no one is clearly responsible for different parts of the RPA project, confusion arises, leading to stalled decisions and poor execution.
✅ Solution:
- Assign clear ownership for each stage of the RPA project.
- Define roles for design approval, execution monitoring, and success measurement.
3. Selecting the Wrong Business Case
Not all processes are suitable for automation. Automating the wrong process will result in limited benefits and wasted resources.
✅ Solution:
- Automate repetitive tasks performed by expensive employees to free up their time for higher-value work.
- Focus on atomic, simple tasks that can be fully automated to avoid hiring additional staff.
- Consider total costs, including automation tools, infrastructure, and maintenance.
Process Selection-Related RPA Challenges
4. Absence of a Clear RPA Strategy
Without a clear strategy, RPA efforts can become fragmented and ineffective.
✅ Solution:
- Define a detailed RPA strategy that includes goals, success metrics, and scaling opportunities.
- Ask key questions like: What are the objectives? How will we measure success? Is RPA a permanent or temporary solution?
5. Choosing the Wrong Process
Not all processes are automation-friendly. Complex or frequently changing processes are poor RPA candidates.
✅ Solution:
- Focus on processes that are repetitive, rule-based, and stable.
- Avoid automating processes with high cognitive requirements or frequent changes.
6. Failing to Optimize the Process Before Automating
Automating an inefficient process only compounds the problem.
✅ Solution:
- Optimize and streamline the process before automating.
- Remove unnecessary steps and reduce the number of exceptions.
Implementation Challenges
7. Attempting to Automate the Whole Process
Automating 70-80% of a process is usually enough to see significant benefits — attempting 100% automation often leads to diminishing returns.
✅ Solution:
- Focus on automating the most impactful parts of a process.
- Combine RPA with AI for tasks that require human judgment.
8. Not Benefiting from Existing RPA Solutions
Custom-built solutions are not always necessary.
✅ Solution:
- Explore off-the-shelf RPA solutions available in the market.
- Consider custom solutions only if your process has unique requirements.
Technical RPA Issues
9. Lack of Suitable Infrastructure
Without the right infrastructure, RPA performance suffers.
✅ Solution:
- Ensure the infrastructure can support all scripts and operate 24/7.
- Use a failover server to handle downtime.
10. Difficulties with Scaling
Scaling RPA is challenging — only 3% of organizations successfully scale their RPA programs.
✅ Solution:
- Design processes to work independently and in parallel.
- Scale by increasing the number of bots rather than expanding the capacity of one bot.
11. Working with a Third Party
Inconsistent inputs from third parties can cause automation failures.
✅ Solution:
- Encourage consistent input formatting from external stakeholders.
- Combine RPA with AI to handle variability.
Post-Deployment RPA Challenges
12. Insufficient Maintenance
Over time, bots will need updates and adjustments to maintain performance.
✅ Solution:
- Assign a process owner to monitor and maintain RPA systems.
- Regularly update RPA software and clean up data logs.
13. Security Risks
RPA bots have access to sensitive data, creating security vulnerabilities.
✅ Solution:
- Assign unique identification credentials to each bot.
- Limit RPA access rights and monitor bot activities.
- Implement a security framework for RPA governance.
How VgenX.ai Helps You Succeed with RPA
At VgenX.ai, we understand the challenges of RPA — and we know how to solve them. Under the leadership of CEO Rhythm Sharma, our team helps businesses design, implement, and scale RPA solutions that deliver real results.
👉 Whether you’re starting your first RPA project or struggling with scaling, VgenX.ai provides the expertise and tools you need to succeed. Don’t let your automation efforts fail — partner with VgenX.ai and unlock the full potential of RPA today!
🔗 Explore more at: www.genxpro.co
📞 Contact Us: +91-9001971955 | 7728811169
📧 Email: velocgenxpro@gmail.com
.png)
.png)
Comments
Post a Comment